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Jim-G
June 23rd 03, 01:46 AM
Sandy, ran into this info on a webpage (
http://www.wjactv.com/money/2276817/detail.html ) thought it might be of
interest.
Dad

10. "Family plans aren't too friendly."
John Gourley thought he was doing right by his family by signing up for one
of Verizon's America's Choice plans. Gourley, his wife and two children were
to share a pool of 1,000 mobile-to-mobile minutes. A true family value
— that is, until they discovered that when they called each other using
cell phones, both users were charged minutes. For instance, in one month son
Paul and daughter Mary used 750 more minutes than the plan allowed, with
each extra minute costing 45 cents.

Gourley says he asked the salesperson at the Verizon store where he
purchased the plan "over and over" if the person making the mobile-to-mobile
call would be the only one charged for airtime. According to Gourley, "He
said, 'Yes, sir.'" Obviously, that turned out not to be the case. A Verizon
spokesperson says that the mobile-to-mobile charge is stipulated in service
contracts. For just that reason, New York attorney Adam Gonnelli says
family-plan users, whose numbers grew by 27 percent last year, need to stay
vigilant. "Companies don't give you all the details when you sign up." He
suggests that you request to see in writing what your plan will include
before you sign.

DavyDe
June 23rd 03, 01:55 AM
'tis one of the reasons i love sprint. At least their mobile-to-mobile is
unlimited....

"Jim-G" > wrote in message
news:[email protected]
> Sandy, ran into this info on a webpage (
> http://www.wjactv.com/money/2276817/detail.html ) thought it might be
of
> interest.
> Dad
>
> 10. "Family plans aren't too friendly."
> John Gourley thought he was doing right by his family by signing up for
one
> of Verizon's America's Choice plans. Gourley, his wife and two children
were
> to share a pool of 1,000 mobile-to-mobile minutes. A true family value
> — that is, until they discovered that when they called each other
using
> cell phones, both users were charged minutes. For instance, in one month
son
> Paul and daughter Mary used 750 more minutes than the plan allowed, with
> each extra minute costing 45 cents.
>
> Gourley says he asked the salesperson at the Verizon store where he
> purchased the plan "over and over" if the person making the
mobile-to-mobile
> call would be the only one charged for airtime. According to Gourley, "He
> said, 'Yes, sir.'" Obviously, that turned out not to be the case. A
Verizon
> spokesperson says that the mobile-to-mobile charge is stipulated in
service
> contracts. For just that reason, New York attorney Adam Gonnelli says
> family-plan users, whose numbers grew by 27 percent last year, need to
stay
> vigilant. "Companies don't give you all the details when you sign up." He
> suggests that you request to see in writing what your plan will include
> before you sign.
>
>
>

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